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Effective Date: 18 September 2026
At Curis Hospitals Private Limited (“Curis Hospitals”, “Curis”, “we”, “us” or “our”), we respect the privacy of our patients, visitors, caregivers, healthcare professionals and everyone who interacts with us.
This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit curishospitals.com, contact us through the website, request an appointment, submit an enquiry, interact with our hospitals or use other digital services provided by Curis Hospitals.
We are committed to handling personal information responsibly and in accordance with applicable data protection and information technology laws in India.
This Privacy Policy applies to personal information collected through the Curis Hospitals website and other digital interactions linked to our website, including appointment requests, contact and enquiry forms, international patient enquiries, feedback, complaints and other online communications.
Clinical consultations, hospital admissions, diagnostic services, procedures and treatment may require additional information and may be governed by separate hospital documentation, patient consent forms, medical-record policies and applicable healthcare requirements.
Depending on how you interact with Curis Hospitals, we may collect information including your name, mobile number, email address, age, gender, location, preferred hospital, preferred doctor or department, appointment details and information provided through enquiry, feedback or complaint forms.
Where you contact us regarding medical care, we may receive information relating to your health, symptoms, diagnosis, medical history, prescriptions, investigation reports, scans, treatment history, current medications, previous consultations or other medical information that you voluntarily provide.
For international patient enquiries, information may additionally include nationality, passport details, travel-related information, medical documentation and other details required to assist with treatment planning and coordination.
We may also collect certain technical information when you visit our website, such as IP address, browser type, device information, operating system, pages visited, referring website, date and time of access and general website usage information.
If online payment facilities are made available through Curis Hospitals or an authorised payment provider, relevant transaction information may also be processed in accordance with applicable payment and security requirements.
We may use the information collected through our website to respond to enquiries; schedule or coordinate appointments; connect patients with appropriate doctors, departments or hospitals; assist domestic and international patients; review information submitted for treatment-related enquiries; respond to feedback or complaints; provide requested information about healthcare services; and communicate important information relating to an enquiry, appointment or service.
We may also use information to improve our website and patient experience, maintain the security and functionality of our digital platforms, conduct internal administration and reporting, meet regulatory or legal requirements, and prevent misuse, fraud or unauthorised activity.
Where permitted and where appropriate consent has been obtained, we may communicate information regarding health programmes, hospital services, preventive-health initiatives, events or other Curis Hospitals updates. You may request that such promotional communications be stopped at any time.
Health information and medical records require a particularly high level of confidentiality.
Where medical information is submitted through our website or provided as part of a patient enquiry, Curis Hospitals will use such information only for legitimate healthcare, patient-support, administrative, regulatory or related purposes.
Access to such information is intended to be limited to authorised personnel, healthcare professionals and service providers who require it for the relevant purpose, subject to applicable confidentiality and data-protection requirements.
Please avoid submitting unnecessary medical information through general website forms where it is not required for your enquiry.
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, maintain website security and measure digital performance.
These technologies may collect information such as browser type, device information, approximate location, website interaction, pages visited and referral information.
Certain cookies may be essential for the website to function, while analytics or advertising technologies, where used, may depend on your preferences and applicable consent requirements.
You may manage cookies through your browser settings or through any cookie-management functionality provided on the website.
Curis Hospitals may share personal information only where reasonably necessary for the purposes described in this Privacy Policy.
Information may be shared within the Curis Hospitals network, including relevant hospitals, departments, doctors, authorised employees and patient-support teams, where required to respond to an enquiry or coordinate healthcare services.
We may also work with authorised technology providers, website-hosting providers, communication platforms, analytics providers, payment-service providers, patient-management systems and other professional service providers that process information on our behalf.
Where required by law, personal information may also be disclosed to government authorities, regulators, courts, law-enforcement agencies or other authorised bodies.
Curis Hospitals does not intend to sell personal or medical information to third parties for unrelated commercial use.
International patients may be required to provide additional information so that Curis Hospitals can assess an enquiry, coordinate medical consultations, assist with treatment planning or facilitate related administrative requirements.
This may include passport details, nationality, medical records, previous treatment information and relevant travel or identification information.
Where information needs to be shared with authorised service providers or transferred across locations for legitimate healthcare or administrative purposes, appropriate safeguards will be applied in accordance with applicable law.
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide requested services, maintain appropriate healthcare or administrative records, resolve disputes and comply with legal, regulatory, accounting and operational requirements.
Different categories of information may therefore be retained for different periods.
Where information is no longer required and there is no legal or legitimate requirement to retain it, reasonable measures may be taken to delete, anonymise or securely dispose of it.
Curis Hospitals takes reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.
Access to information is intended to be provided only to authorised personnel and service providers who require such access for legitimate purposes.
However, no internet-based system or method of electronic transmission can be guaranteed to be completely secure. Users should therefore exercise care when transmitting sensitive information online.
Subject to applicable law and the nature of your relationship with Curis Hospitals, you may request information about the personal data we hold about you, seek correction of inaccurate information, update information previously provided, request deletion where legally permissible, withdraw consent where processing depends upon consent, or raise a concern regarding the manner in which your information has been handled.
Withdrawal of consent will not affect processing already lawfully carried out before the withdrawal. Certain information may also need to be retained where required for healthcare, legal, regulatory or legitimate administrative purposes.
Requests may require reasonable verification of identity before they can be processed.
Curis Hospitals provides healthcare services that may involve children and adolescents.
Where personal information relating to a child is submitted through our website, it should ordinarily be provided or authorised by the child’s parent, legal guardian or other person legally authorised to act on the child’s behalf, where required under applicable law.
We do not knowingly use children’s personal information for behavioural advertising or other purposes inconsistent with their healthcare or the purpose for which the information was provided.
The Curis Hospitals website may contain links to external websites, maps, social-media platforms, payment providers or other third-party services.
These third parties may operate under their own privacy policies and practices. Curis Hospitals is not responsible for the privacy practices or content of external websites that are not controlled by Curis Hospitals.
We encourage users to review the privacy policies of third-party services before providing personal information to them.
Where consent is required for a particular use of personal information, Curis Hospitals may seek consent through website forms, digital interfaces, written communication, electronic communication or other appropriate methods.
You may withdraw consent for future processing where legally permissible by contacting us using the details provided below.
Withdrawal of consent may affect our ability to provide a service where the information concerned is necessary for that service.
We may update this Privacy Policy periodically to reflect changes in our services, technology, internal practices or applicable legal and regulatory requirements.
Any updated version will be published on this page along with the revised effective or “last updated” date.
We encourage users to review this Privacy Policy periodically.
If you have a question, concern, correction request or grievance relating to your personal information or this Privacy Policy, you may contact Curis Hospitals at:
Curis Hospitals Private Limited
Formerly known as Curis Hospital Management Services Private Limited
Registered Office:
411, Sky Walk The Element,
SG Highway to Jagatpur Road, Jagatpur,
Dascroi, Ahmedabad, Gujarat, India – 382470
Corporate Office:
Office No. 1102, The Orion,
Near Lotus Temple, S.G. Highway, Chharodi,
Ahmedabad, Gujarat, India – 382481
Email: info@curishospitals.com
Phone: +91 63577 77700
Website: curishospitals.com